OUR TEAM

Caitlin Parker

Caitlin Parker

Senior Legal Operations Specialist
MWAccel

Caitlin takes initiatives from the idea stage to reality by leveraging her project management training and more than 10 years of experience working at the largest law firms to support top clients’ project management needs.

Caitlin’s operations skills include:

  • using process mapping and visualization as a tool to analyze and recommend process improvement and bottleneck relief;
  • identifying use cases for new technology and testing and giving feedback on beta versions of new project management technology;
  • creating more efficient processes and tracking the time and money saved as a result;
  • building bottom-up budgets based on historical data and forecasts for a matter’s future; and
  • tailoring tools and techniques to manage projects to budget, timeline and agreed upon scope.

Caitlin has experience working on generative AI initiatives, including:

  • designing and managing generative AI pilots that maximize findings needed to make informed longer-term technology investments; 
  • identifying successful use cases and assessing impact to clients and law firms; 
  • testing and influencing the development of beta functionalities before wider release to the market;
  • identifying successful methods to train attorneys in prompting; and
  • advising clients on strengths and weaknesses of generative AI technology options on the market. 

Caitlin brings a service mindset and practical approach to her work. Her process is rooted in closely listening to client needs and understanding their constraints and opportunities. With her background in project management, Caitlin strives to move the ball forward by ensuring that key information, decision points, next steps and timelines are well documented, accessible to stakeholders and acted upon.

Caitlin graduated from Cornell University with a bachelor of science degree in human development and a minor in law and society. Caitlin earned her master certificate in project management from Villanova University. She earned her MBA at the University of Maryland Robert H. Smith School of Business.